FAQ

WHAT QUALIFICATIONS DO YOU HAVE?

I have over 10 years experience as a qualified veterinary nurse and have done the following courses;

Certificate IV in Veterinary Nursing
Statement of attainment in implant microchip in dogs and cats
Basic Equine first aid
Certificate of advanced in-patient care
Australian Veterinary Behaviour Services puppy preschool workshop
Hills nutrional advocate course
Feliway and Adaptil Courses

DO I NEED TO BE HOME WHEN YOU VISIT?

Yes, I do require someone to be home when I visit. The person ideally needs to be over the age of 18 years.

IS THERE A CANCELLATION FEE?

If you wish to cancel an appointment, I ask that you give me at least an hours’ notice. If you fail to do so you will be charged a travel fee.

If a product is ordered for you and you change your mind after the order has been placed, the cost of the product will be charged to you.

WHAT ARE YOUR PAYMENT OPTIONS?

Payment must be made in full at the completion of the service unless otherwise arranged.

I can accept eftpos or cash.

Direct deposits can be taken if arranged prior to the appointment.

DO YOU PROVIDE SERVICES TO ANIMALS OTHER THAN DOGS?

Yes, I have experience providing care to dogs, cats, horses, rabbits, guinea pigs and lizards.

WHAT SERVICES CAN'T BE OFFERED?

Under the NSW Veterinary Board veterinary nurses are unable to do the following;

Euthanasia

Sedating of animals

Vaccinations or Heartworm injections

Prescribing medications

Diagnosing injuries and/or illness

CAN YOU MICROCHIP ANIMALS?

Yes! I have completed my certificate of statement of attainment in implant microchipping of dogs and cats Please be aware I am unable to microchip horses.

ARE YOUR SERVICES AVAILABLE ON WEEKENDS?

I do offer appointments on the weekend but they are generally limited.

WHAT AREAS DO YOU OPERATE IN?

Mobile Paws offers its services to Yass Valley & surrounds.

Mobile Paws will travel to Yass, Murrumbateman, Jeir, Gundaroo, Sutton, Bookham, Bowning and Gunning.

Travel fees may be applied.

If you have a question that wasn't answered please send me an email and I will be able to assist you.

Email Me